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Non-Emergency Medical Transportation · Mason, OH

Safe, reliable rides to your medical care.

Hubrom NEMT Services provides on-time, professional rides to your medical appointments across Warren, Butler, and Hamilton Counties. Founded and operated by a Cincinnati VA Hospital clinical lab professional who understands healthcare.

  • Ohio Medicaid accepted
  • Private insurance & cash pay
  • Ambulatory rides available now
  • Wheelchair service coming soon

Warren, Butler & Hamilton Counties, OhioMon–Sat, 6:00 AM – 8:00 PM

A Hubrom driver gently helps an older passenger out of a clean, accessible vehicle outside a medical office

Accepted

Ohio Medicaid

Care you can count on

Respectful, on-time service every trip.

Ohio Medicaid accepted
Private insurance
Cash pay welcome
On-time, every trip

Meet the owner

Healthcare experience behind every ride.

I'm Haileslasie Gerdem, owner of Hubrom NEMT Services and a clinical lab professional at the Cincinnati VA Hospital. I started Hubrom because I've seen firsthand how a missed appointment can set back someone's health — and how a kind, dependable driver can make all the difference.

Our promise is simple: you'll be picked up on time, treated with respect, and brought safely to your appointment by someone who understands what's at stake.

How it works

Three steps to your ride.

Booking a ride with Hubrom is straightforward — call or text us, share the trip details, and we'll handle the rest. Most rides can be scheduled with 24–48 hours of notice.

  1. 1

    Call or text us

    Reach Haile directly at 720-447-5535. Share your pickup, destination, and appointment time.

  2. 2

    We confirm your ride

    We verify details, mobility needs, and payment (Medicaid, insurance, or cash).

  3. 3

    We pick you up on time

    Door-through-door service to your appointment — and back home when you're ready.

Services

The rides we provide.

Ambulatory transportation is available today. Wheelchair-accessible service is launching soon — call us to be added to the waitlist.

Ambulatory Transportation

Comfortable rides for passengers who can walk independently or with limited assistance.

Learn more
Coming soon

Wheelchair Transportation

Wheelchair-accessible vehicle service for passengers who remain seated in their chair.

Learn more

Medical Appointments

Doctor visits, specialists, diagnostics, and follow-up care across southwest Ohio.

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Recurring Treatments

Standing trips for dialysis, therapy, rehabilitation, and ongoing specialty care.

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Hospital Discharge

Coordinated transportation home from hospitals, rehab centers, and skilled nursing facilities.

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Family & Facility Coordination

We work with families, case managers, and care teams to make every ride seamless.

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Service Area

Proudly serving southwest Ohio.

Based in Mason, we serve three counties surrounding Cincinnati — from Lebanon to West Chester to downtown Cincinnati and everywhere in between.

01

Warren County

Ohio

02

Butler County

Ohio

03

Hamilton County

Ohio

Outside our area or need a special arrangement?

Give us a call — we may still be able to help or refer you to a trusted partner.

Call 720-447-5535

Why Hubrom

Built around the people we drive.

We're a small, local operation — which means the person who answers your call is the same person making sure your ride goes right.

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On-time, every trip

We schedule generously so you never feel rushed and never arrive late.

Licensed & insured

Properly credentialed for non-emergency medical transportation in Ohio.

Door-through-door care

We help you to and from the vehicle — not just curbside drop-off.

Clean, comfortable vans

Well-maintained vehicles, climate controlled, sanitized between trips.

Schedule your next ride with Hubrom.

Call or text our team to discuss pickup details, mobility needs, and scheduling. Medicaid, private insurance, and cash pay accepted.

Safe, reliable, on-time medical transportation.

Advance scheduling: We recommend booking at least 24–48 hours in advance.